About RMS
iQor RMS (Receivable Management Services (HK), Ltd., an iQor Company) – Over 170 years of global heritage and more than 40 years of professional experience in Hong Kong
Our Historical Heritage
Our industry traces its roots to the development of commercial credit management in the United States during the 19th century, when businesses began establishing early commercial information and credit reporting systems, laying the foundation for global accounts receivable management.
Brand Independence
Originally a business division under Dun & Bradstreet, a major U.S. commercial data giant, RMS began operating as an independent brand in 2001, specializing in debt collection and outsourcing services.
Join the iQor Group
Became part of the iQor Group and integrated as iQor Commercial Services, further strengthening our global debt collection network.
40+ Years of Hong Kong Experience
The Hong Kong branch has been operating for over 40 years, covering 190+ countries, serving Fortune 500 and global companies, and handling millions of recovery cases annually.
Our Mission and Vision
Mission
With compliance, integrity, and professionalism at our core, we help businesses effectively manage accounts receivable, improve cash flow, and mitigate the risk of bad debt. We address the audit and trust requirements of large enterprises by providing reliable and transparent debt recovery and credit management solutions, allowing our clients to confidently focus on their core business.
Vision
To become the world's most trusted partner in commercial debt collection, building on 170 years of Dun & Bradstreet heritage and combining iQor's innovative technology and global network, to create sustainable value and exceptional client experiences.
Parent Company iQor Group
Headquartered in the United States, iQor is a leading global provider of business process outsourcing (BPO) and customer experience solutions. The group employs over 42,000 individuals, with operations spanning 11 countries and a collections network reaching over 190 countries, demonstrating robust global operational capabilities and service networks.
- Specializes in accounts receivable management, customer service, product support, and technology-driven platforms
- Manages billions of dollars in accounts receivable annually for Fortune 500 and multinational enterprises
- Recognized for its commitment to compliance, innovation, and people-centric values, earning multiple industry awards
- With iQor’s acquisition of RMS in 2010, the group strengthened its commercial debt collection capabilities, positioning RMS Hong Kong as an important part of iQor Commercial Services.