Global Collection Network – Covering 190+ Countries and Regions
Regardless of whether the debtor is in Asia, Europe, the Americas, Africa, or Oceania, RMS can carry outcross-border debt collection and global debt recovery with localized teams.
Click or hover over continents to view outposts – RMS offers one-stop global commercial debt recovery services
Core Services
Our Unique Advantages
Your reliable partner for cross-border debt collection and global debt recovery – simple, efficient, and professional.
Single Point of Contact Management
No matter where the debtor is located around the world, you only need to contact the RMS Hong Kong team to stay updated on all progress and reports, without needing to coordinate with multiple international agents separately.
Multilingual Support
We offer multilingual teams fluent in Chinese (Putonghua/Cantonese), English, Japanese, and Korean to ensure smooth communication with debtors and partners and to reduce cultural misunderstandings.
Global Compliance Recovery, Protecting Your Customer Goodwill
Our global partner network is well versed in local legal and regulatory requirements, including the EU GDPR, the U.S. FDCPA, and China’s Civil Code, ensuring every step of the recovery process is compliant. This prevents case failures or penalties caused by non compliant practices.
We firmly reject any form of unlawful harassment and never employ intimidation tactics. Your hard earned customer goodwill is safeguarded.
Commercial Debt Collection Application Scenarios
RMS specializes in handling all types of cross-border debt collection, commercial debt mediation and recovery needs, covering the following common scenarios
- B2B trade receivables – Cross-border recovery of overdue accounts receivable for exporters
- Supply chain finance non-performing loans – Supplier or financing institutions pursuing overdue payments from buyers
- Intercompany service fee arrears – Overdue payments in consulting, logistics, technology services, and other B2B sectors
- Real estate rentals and engineering fees – Commercial property rent recovery and final instalment collection for engineering projects
- Insurance claims and reinsurance payments – Recovery of unpaid claims or reinsurance balances between insurers or from insured parties
- Shareholder or joint venture disputes – Collection of shareholder loans and overdue profit distributions
- Intellectual Property and Royalties fees – Recovery of patent, trademark, and software licensing fees
- Cross-border e-commerce and platform arrears – Sellers owing payments to platforms or buyers
- Bank and financial institution outsourcing – Credit card, loan, and trade finance bad debt recovery
- Other commercial receivable – Any lawful business debt can be entrusted for collection
No matter how complex the situation, RMS delivers compliant and efficient global debt recovery solutions.
International Debt Collection Case Study: Recovered 1.5 million in 90 days
A real cross border debt recovery case — demonstrating the professional capabilities of RMS in Global Debt Recovery.
Hong Kong exporter seeks HK$1.5 million in payment from UK client
UK International Debt Collection
Customer:Hong Kong Garment Exporters
Debtor:UK mid-market department store
Amount in arrears:$1,500,000
Overdue duration:18 months
RMS Strategy:Soft collection + Intervention by UK local cooperative lawyers + Asset search + Mediation meetings
Result:A settlement agreement was reached within 90 days, with the client recovering the principal amount of 100% plus a portion of the interest, and the parties maintaining their future business relationship.
For more successful international case studies, please visit the "Success Case Studies" page.
Frequently Asked Questions (FAQ)
Debt collection agencies (debt recovery companies) are professional organizations specializing in commercial debt collection, assisting businesses or individuals in recovering overdue accounts. iQor RMS, as a legitimate and experienced debt collection agency, helps clients effectively recover funds through compliant methods.
Yes, legitimate debt collection companies operate under strict regulation by Hong Kong laws and other applicable national legal requirements. iQor RMS strictly adheres to the Personal Data (Privacy) Ordinance, the Banking Code, and all applicable regulations, and does not employ any illegal or harassing methods.
When internal debt collection resources are limited or ineffective, a professional debt collection agency can provide more efficient and compliant solutions. RMS, with over 40 years of experience, a global network, and a professional team, can save clients time, improve recovery rates, and reduce bad debt risk.
RMS provides comprehensive commercial debt collection services, including:
• Gentle reminders and formal demand letters
• Multi-channel follow up via phone and email
• Repayment plan negotiation and monitoring
• Skip tracing and on-site investigations
• Legal action and litigation support
• Corporate credit and risk management
RMS adopts a success based fee model (“No Collection, No Commission”): commission is only charged when funds are successfully recovered. The exact commission rate depends on the complexity of the case and will be clearly communicated before engagement.
Yes. RMS has a dedicated skip tracing team and a global database, enabling us to lawfully investigate a debtor’s latest address, contact information, and asset status. Even when a debtor cannot be reached, we maintain a strong likelihood of re establishing contact and advancing the recovery process.