Three Core Training Areas
Our Credit Management Training program covers the following three modules to help Hong Kong SMEs build comprehensive accounts receivable protection and cross border debt collection capabilities.
Mainland China-Hong Kong Cross-Border Business Risk Monitoring
Cross border corporate credit assessment, identification of transaction risks, early warning indicators for supply chain disruptions, analysis of policy and exchange rate impacts, and prevention of common bad debt traps in China–Hong Kong trade.
Global Trade: Practical Debt Collection Techniques
International debt collection workflows, multilingual collection communication, cross border negotiation and settlement skills, collaboration with overseas lawyers, and execution strategies to enhance global repayment efficiency.
Credit Risk Management and Legal Compliance
Hong Kong and Mainland China privacy ordinances, contract risk clause design, timing for legal letters and legal procedures, and decision making across mediation, arbitration, and litigation — ensuring that debt collection processes remain both legally compliant and operationally efficient.
Click on the card or the "Learn More" button for a detailed course outline – RMS offers online/offline blended training suitable for Hong Kong SME teams
Credit Management Training
Credit Management Training – Prevent bad debt at the source and help Hong Kong SMEs reduce collection costs
Why is "prevention" more cost-effective than "recovery"?
RMS's 40 years of debt collection experience proves that effective accounts receivable management can reduce bad debt rates by 50-80%, far outweighing the costs and risks of post-default recovery.
Collection costs are high
Traditional debt collection: attorney fees, court costs, enforcement expenses, and time costs can easily range from tens of thousands to hundreds of thousands, with no guarantee of success.
Low prevention cost
Accounts Receivable Management Training: Invest just a few thousand dollars to establish internal credit approval, risk assessment, and collection mechanisms, saving up to 70% in long-term bad debt losses.
Time and Cash Flow
Debt collection often takes 6–24 months, severely impacting SME cash flow; preventative measures, on the other hand, can shorten average payment collection days by 30–60 days.
Brand and Relationships
Frequent debt collection activities can damage customer relationships; preventive education allows businesses to proactively screen quality customers and maintain long-term partnerships.
RMS believes that a well designed accounts receivable management course delivers value far beyond a single successful debt recovery. Preventing bad debts is the true foundation of sustainable operations for SMEs.
The Chinese Manufacturers' Association Workshop: New Trading Landscape - Cargo Delivery and Accounts Receivable Collection Strategies
Hong Kong General Chamber of Commerce Seminar: Navigating the New Global Trade Landscape
The Chinese Manufacturers' Association Workshop: Debt Collection in a Changing Market
Professional tutor team
The RMS Credit Management Courses are delivered by senior industry experts, bringing 40 years of practical, hands on experience directly to Hong Kong SMEs.
Mr. Chan - Chief Trainer
Former Senior Manager at Dun & Bradstreet Hong Kong with over 20 years of experience in credit risk and trade credit management. He has trained more than 500 companies across various industries.
- Certified Lecturer of The Hong Kong Association of Credit Management
- Expertise: Credit Scoring Models, Risk Early Warning Systems
Ms. Li – Collection Strategy Expert
With over 15 years of practical debt collection experience in Hong Kong, Ms. Li has handled thousands of SME debt cases. She specializes in out of court settlements and advanced negotiation techniques.
- Former RMS Hong Kong Collections Manager
- Expertise: Phased debt collection strategies, repayment plan design
Lawyer Wong – Legal Compliance Consultant
Practicing lawyer specializing in commercial debt and compliance, with extensive experience representing clients in multiple cross-border debt collection and mediation cases.
- Member of the Hong Kong Bar Association
- Specialties: Privacy Ordinance compliance, legal letters, mediation procedures


